SMS Terms & Conditions
Diathrive Health text message notifications
Program description
Members enrolled in a Diathrive Health care program may receive account and prescription-status text messages from Diathrive Health, including intake form requests, copay reminders, and shipping and delivery updates. Messages are transactional only — we do not send marketing or promotional content.
Message frequency
Message frequency varies with your prescription activity — typically 2–6 messages per month.
Fees
Message and data rates may apply depending on your mobile phone service plan. Diathrive Health does not charge for text notifications.
Opting out and getting help
Reply STOP to any message to opt out at any time. Reply HELP for help, email support@diathrive.com, or call the member support number listed in your messages. Opting out of text messages does not affect your enrollment or care.
Carriers
Supported carriers may vary. Carriers are not liable for delayed or undelivered messages.
Privacy
Your information is handled as described in our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.